Returns

Complete 2 simple steps:

  1. Return your unwashed bags to any return location

  2. Complete the return form below

Return Notification Form
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Thanks for your return notification!

 

What if I don't return on time?

We hope that 28 days is enough time for you to enjoy your purchase and find a day to return the bag. If not, we'll reach out to make sure that you're aware of your due date and ask you to return it as soon as possible. Our goal is always to get the reusable packaging back into circulation - for reuse!

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An invoice for the $20 replacement fee per bag will be sent if we don't manage to get them back.

 

Return locations

Subtext Roasters

The Junction

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130 Cawthra Ave

Toronto, ON M6N 3C2

Bampot House of Tea

Harbord Village

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201 Harbord. St.

Toronto, ON M5S 1H6

Boxcar Social

Harbourfront

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235 Queens Quay West

Toronto, ON M5J 2G8

Laneway

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298 Markham St

Toronto, ON M6J 2G6

Riverside

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4 Boulton Ave

Toronto, ON M4M 2J3

Summerhill

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1208 Yonge Street
Toronto, ON M4T 1W1

The Waverley

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484 Spadina Ave

Toronto, ON M5S 2H1

 

Muuse Home Pick-Up

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Muuse has teamed up with Toronto businesses that use reusables to provide a home and office pick-up service for your Packt bags and other reusable packaging for a fee.

 

Pick-ups are offered every Friday to residents of Toronto, and you may include containers from Muuse, Saponetti, Bare Market, Unboxed Market, Harmony Organic, Pinehedge Farms, and Packt of course!

What if my pick-up date is after my Packt due date?

All good! Once your pick-up is scheduled with Muuse, we'll make note so that we know your bag(s) are coming back. You won't be charged if your bag is late because of Muuse pick-up.