Returns
Complete 2 simple steps:
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Return your unwashed bags to any return location
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Complete the return form below
What if I don't return on time?
We hope that 28 days is enough time for you to enjoy your purchase and find a day to return the bag. If not, we'll reach out to make sure that you're aware of your due date and ask you to return it as soon as possible. Our goal is always to get the reusable packaging back into circulation - for reuse!
An invoice for the $20 replacement fee per bag will be sent if we don't manage to get them back.
Return locations
Subtext Roasters
The Junction
130 Cawthra Ave
Toronto, ON M6N 3C2
Bampot House of Tea
Harbord Village
201 Harbord. St.
Toronto, ON M5S 1H6
Boxcar Social
Harbourfront
235 Queens Quay West
Toronto, ON M5J 2G8
Laneway
298 Markham St
Toronto, ON M6J 2G6
Riverside
4 Boulton Ave
Toronto, ON M4M 2J3
Summerhill
1208 Yonge Street
Toronto, ON M4T 1W1
The Waverley
484 Spadina Ave
Toronto, ON M5S 2H1
Muuse Home Pick-Up

Muuse has teamed up with Toronto businesses that use reusables to provide a home and office pick-up service for your Packt bags and other reusable packaging for a fee.
Pick-ups are offered every Friday to residents of Toronto, and you may include containers from Muuse, Saponetti, Bare Market, Unboxed Market, Harmony Organic, Pinehedge Farms, and Packt of course!
What if my pick-up date is after my Packt due date?
All good! Once your pick-up is scheduled with Muuse, we'll make note so that we know your bag(s) are coming back. You won't be charged if your bag is late because of Muuse pick-up.